Esta publicación también está disponible en: English Español
In a destination known for its hospitality, innovation, and heart, PVRPV is once again setting a new standard—this time for workplace culture. The long-established and respected vacation rental company has announced a progressive shift toward a more balanced workweek for its team, aligning with anticipated federal changes that will gradually move Mexico toward a five-day workweek over the next five years.
Rather than waiting for mandates, PVRPV is taking action now.
“As PVRPV continues to grow, we saw this as an opportunity to once again lead by example,” said Tim Longpré, Founder and Co-Owner of PVRPV. “This isn’t just about schedules—it’s about recognizing the human side of hospitality and making sure our team has the balance and support they deserve.”
The announcement was made during PVRPV’s annual Christmas Posada, a beloved tradition within the company. What followed was a moment few in attendance will forget. As the news was shared, the room erupted in cheers, applause, and genuine emotion—an unmistakable sign of how deeply the initiative resonated with the staff.
“The reaction from our team said everything,” Longpre added. “The excitement, the cheers—it reaffirmed that we’re moving in the right direction, not just as a company, but as a community.”
Co-Owner Agustin Rocha echoed that sentiment, emphasizing that employee wellbeing and exceptional service go hand in hand. “Our team is the foundation of everything we do,” Rocha said. “When you invest in your people, they give that care right back—to our guests, to our property partners, and to each other.”
For PVRPV, this initiative is deeply personal. Longpré recalls his early days in Puerto Vallarta nearly 22 years ago, earning 80 pesos a day as a bartender and working long, demanding weeks. Coming from an executive banking career in Canada, the experience profoundly shaped his understanding of the work ethic and resilience of Mexico’s workforce.
“That perspective never left me,” Longpré shared. “It’s guided every decision I’ve made as a founder and business owner.”
Under the new approach, staff members who are required to work on weekends will receive equivalent time off during the following week, ensuring fairness across all departments. While sales and administration offices on Saturdays will now operate by appointment or on a “by chance” basis, PVRPV’s operational backbone remains unchanged.
Property owners can rest assured that seven-day support continues as it has for more than two decades. A manager will always be on duty, with emergency maintenance, housekeeping, concierge services, and operational support available whenever needed. Guests will continue to enjoy uninterrupted service through their Vacation Experts, as well as phone and email support.
“Our staff embraced this change immediately,” said Rocha. “And in return, they’ve assured us that the level of service PVRPV is known for will remain exactly the same.”
As Puerto Vallarta evolves, PVRPV’s announcement reflects a broader shift—one that values sustainability not just in tourism, but in people. It’s a move that reinforces the company’s long-standing reputation for innovation, from being the first in the city to offer online bookings to continually raising the bar for employee benefits.
In an industry built on care, connection, and consistency, PVRPV is proving that doing better for your team ultimately means doing better for everyone.
“We truly love our guests and property partners,” Longpré said. “And we are equally proud of our incredible team. This change is for them—and for the future we’re building together.”
Esta publicación también está disponible en: English Español
