Important Telephone Numbers and Mexican Government Offices

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Information on Important Telephone Numbers and Mexican Government Offices you may need if traveling to Puerto Vallarta. For all police, fire and emergency medical emergencies, dial 911 – though it’s not guaranteed the operator can speak English.
If you need to report police harassment because you are LGBTQ+, use WhatsAPP to contact the LGBT Tourism Liaison with the Police Department. You can message them in English- the number is +52-1-322-245-0600. Read more about this here.
Puerto Vallarta Tourism Board & CVB
Address: Local 18 Planta Baja, Zona Comercial Continental Plaza, Puerto Vallarta, Jal., C.P. 48310
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- Local Phone: (322) 224-1175
Toll Free from Mexico: 01 800 719-3276
Toll Free from the US: 1 888 384-6822 - E-mail: info@visitpuertovallarta.com
- Website: http://www.visitpuertovallarta.com
Puerto Vallarta Hotel Association
Av. Grandes Lagos #222,
Fracc. Fluvial Vallarta, Puerto Vallarta
- Local phone: Tel: +52 (322) 225-0904 / 224-2939
Facebook: https://web.facebook.com/pg/Asociaci%C3%B3n-de-Hoteles-de-Puerto-Vallarta-Oficial-641323242570445/
E-mail: luceromayen@vallartahoteles.com
Website: http://www.vallartahoteles.com
Canadian Consulate Puerto Vallarta
Consular Agency of Canada
Plaza Peninsula, Local Sub F
Boulevard Francisco Medina Ascencio 2485
Zona Hotelera Norte
48300 Puerto Vallarta, Jalisco – Mexico
Telephone: (322) 293-0098 & 293-0099
Fax: (322) 293-2894
E-mail: pvrta@international.gc.ca
Monday – Friday: 09:00 am – 1:00 pm
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CFE (Comisión Federal de Electricidad) Electricity
Address: Colombia No. 1118
Tel. 223-0125 Fax 223-0125
http://www.cfe.gob.mx
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Civil Protection
Phone number: 22 4 77 01
Address: Paseo de las Gaviotas esq. Francisco Villa, Puerto Vallarta.
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Customs in Puerto Vallarta (Aduanas)
Location: entrance International Airport
Toll Free in Mexico: 01800 463-6728
Toll Free USA & Canada: 1877 448-8728
Tel. and Fax: 221-1559
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Cultural Department
Phone number: 2230095 / 2229534
Address: Aquiles Serdán #437 Col. Emiliano Zapata, Puerto Vallarta
Economic Promotion Office
Phone number: 2931832 / 2931833
Address: Febronio Uribe #114 Local 1 Plaza Santa María, Zona Hotelera Las Glorias.
Federal Environmental Protection Agency
(Procuraduría Federal de Protección al Ambiente, PROFEPA).
Address: International Airport
Puerto Vallarta Carretera a Tepic, Km 7,5 Col Villa de las flores, C.P. 48311, Municipio de Puerto Vallarta, Jalisco
Phones: (322) 222-1339 and 222-0703
Federal Highway Police
(Policia Federal de Caminos), Km. 153+000 Carretera Nacional (200), Puerto Vallarta-Tepic
Phones: (322) 290-0664, 290-0658, 290-0677
Federal Consumer Protection
(Procuraduría Federal del Consumidor, PROFECO)
Location: Av. Francisco Villa # 900 Second floor, Fraccionamiento Gaviotas, Puerto Vallarta
Tel. 225-0000, 225-0018, Fax 225-0018
http://www.profeco.gob.mx/
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Fire Department
Honorable Departamento de Bomberos de Puerto Vallarta Address: Av. Las Américas # 565, Colonia Lázaro Cárdenas, Puerto Vallarta
Phone: (322) 223-9476
Fax: (322) 223-9478
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Green Angels, Highway Assistance
(Ángeles Verdes-Información Asistencia y Auxilio Turístico)
Highway assistance in all of Jalisco, free service, though a tip or any kind gesture is appreciated, though not required.
Direct line: 078
Phone: (322) 221-2680
Mexican Social Security Institute Hospital (IMSS, Instituto Mexicano del Seguro Social)
Boulevard Francisco Medina Ascencio 2066, Colonia Puerto Vallarta Centro, CP 48310 Puerto Vallarta
Phone number: (322) 224-0219
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Mexican Immigration (INM, Instituto Nacional de Migración)
Heroica Escuela Naval Militar # 2755, Col. Playas Vallarta, Puerto Vallarta, Jalisco
(322) 224-7653
http://www.inm.gob.mx
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National College for Professional Education (Federal)
CONALEP
Address: Viena 111, Fracc. las Gaviotas, 48320 Puerto Vallarta, Jalisco, Mexico
Phone: (322) 224-7776
www.conalepvallarta.edu.mx
Police Department
Emergency phone number: 066
Address: Av. Revolución 350 Delegación Las Juntas, Puerto Vallarta
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Port Authority (Administración Portuaria Integral, API)
Boulevard Francisco Medina Ascencio Km. 4.5, Zona Hotelera Norte, Terminal Marítima, Puerto Vallarta
Tel. (322) 224-1000 Fax. (322) 224-1350
http://www.puertodevallarta.com.mx/
Post Office (Correos de México, Mexican Postal Service)
Colombia 1014, Colonia 5 de Diciembre, CP 48350 Puerto Vallarta
Phone number: (322) 222-6308
http://www.sepomex.gob.mx
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Puerto Vallarta Information & Complaints
City Hall
Tel: 223-2500 ext. 184
Red Cross
Emergency phone: 065
Phone numbers: 222-1533 / 222-4973
Address: Río Balsas esquina Río de la Plata, Colonia López Mateos, Puerto Vallarta
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SAT (Hacienda / Taxes)
Av. Francisco Villa No. 1292, Edificio Aralias PB, Col. Las Aralias, (Entre Av. Pavoreal y Av. Los Tules) C.P. 48328, Puerto Vallarta, Jal.
Office hours: Mon. – Fri.: 8:30 – 14:30 hrs.
Toll free in Mexico: 01 800 463-6728
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SCT (Secretaría de Comunicaciones y Transporte, Capitanía de Puerto)
Blvd Francisco Medina Ascencio Km 4.6
Puerto Vallarta, Jalisco, 48310
Col. Versalles
Phones: 224-0427, 225-0448, 224-2512. Fax 224-2419
http://www.sct.gob.mx/
Secretaria de Medio Ambiente Rec Nat y Pesca SEMARNAP
(Environmental Office, Natural Resources and Fishing)
Paraguay 1259, Col. 5 de Diciembre, Puerto Vallarta
Tel. (322)222-1339
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Secretaría de Salud, Jurisdicción Sanitaria
Health Authorities
Address: Juárez 955 Col. Centro, Puerto Vallarta, Jalisco, C.P. 48300
Phones: (322) 222-0368, 222-1104 (ex. 017), 222-0119
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Secretary of Labor and Social Planning
(Secretaria del Trabajo y Previsión Social)
Nicaragua 148, Interior 2, Col.5 de Diciembre, CP 48350, Puerto Vallarta, Jalisco
Phone: (322) 222-2879
Secretary of Tourism
(Secretaría de Turismo)
Independencia #123 Col. Centro C.P. 48300 Puerto Vallarta, Jalisco
Phone: (322) 223-0744
SRE (Servicio de Relaciones Exteriores) Puerto Vallarta
Passports, naturalization, among other services
Address: Insurgentes Sur No. 105-12, Edif. Parian del Puente, Col. Centro, 48300, Puerto Vallarta, Jalisco
Phone: (322) 223-3463
U.S.A. Consular Agency in Vallarta
Paseo de los Cocoteros #85
Sur Paradise Plaza, Interior Local L-7
Nuevo Vallarta, Nayarit
C.P. 63732
Phone: (322) 222-0069 & (322)-223-3301
Phone & Fax: (322) 223-0074
24-Hour Emergency Number at U.S. Consulate General Guadalajara:
(33) 3268-2145
E-Mail: consularagentpvr@prodigy.net.mx
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